Wednesday, August 18, 2010

PHOTOSHOP ERROR ! please help !?

When i try and open my photoshop cs , it displays an error saying :



could not complete your request because of missing or invalid personalisation infromation



its really annoying me, none of my photoshops on any of my computers work, and this one has been for ages untill now,



i had photoshop on a disk but i have no idea where it is now because i recently moved and everything went in boxes now i have no clue where it has gone...



so i cant really re install it, well i cant exactly un-install it either , when i go to ad or remove programs, the ''change/remove'' button is not there,



can anyone help me?



please i appreaciate it !



-casi



PHOTOSHOP ERROR ! please help !?husqvarna



your computer has something called the registry. when you install a program this place stores all the information on your computer about the program. your cd key, the location of files and other things. that's why you need to install a program and not just copy all the files into a folder and have the program function correctly.



it may be that you somehow have some information missing like your name and cd key and stuff.



if you go into start%26gt;run and type regedit this will open your registry. any changes you make here can ruin your programs in the same way your photoshop is ruined so don't change anything you don't know what it is.



if you look through it you'll find some photoshop folder. in there you might find a cd key area or a name and organization area like you always need to fill when you install it. if you see that these are empty, then filling them might solve your problem.



sorry i can't give you more precise directions into your registry but i'm not on my computer right now and can't look through it to help you out.

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